Privacy Policy

This policy is a privacy policy that applies to "LiveTalk" ("Company"). In our privacy policy, we refer to our products and services as "services". The Company complies with the provisions of the Personal Information Protection Policy of related laws and regulations that the information and communication service providers must comply with, such as the Communication Privacy Protection Act, the Telecommunications Business Act, the Promotion of Information and Communication Network Utilization and Information Protection Act, We are doing our utmost to protect the right of users.

1. Privacy Policy
Your use of the Service signifies your agreement to the terms of this Privacy Policy and when you log in using your e-mail account we collect additional information you provide to us .

2. Purpose of Collection and Use of Personal Information
We collect personal information that is essential for membership and service delivery.
It is used to provide convenient services such as identification of personal identity, handling complaints related to the use of services, delivery of events, prevention of illegal users and fraudulent use.
In addition, we collect and use for customized service for members and provide fast service.

3. Items of Personal Information Collected
This service supports login to your Google account. In addition, We will not collect personal information from your Google account, but will only use it for your identification purposes.

[Required information] When installing the service on the user's device and registering with the service, nickname, sex, date of birth, country of residence, cookies, Recording and connection log, connection IP, OS and browser information, bad use record for preventing unauthorized use
- Cookies are small text files that are stored on your PC when you visit the website. The company uses cookies as follows:
- to maintain the user's session when the user uses the service or additional services
- To strengthen the company's system security
- To save the user's preferences and to provide convenient services optimized for the users based on them
- To analyze users' service utilization behavior and to provide better service

[Optional Information] payment history (in-app billing records when in-app payments), inquiries during consultation through customer center, etc.

4. Sharing and Providing Personal Information
The Company shall not disclose personal information of users '2 Purpose of collecting and using personal information 'and do not share or provide without prior consent. but only except in the following cases.

- In accordance with the provisions of laws and regulations or for the purpose of remediation, if there is a request from the investigating agency in accordance with procedures and methods prescribed in the Act
- you must disclose your personal information when you have sufficient grounds to believe that mental or physical harm to others and to take legal action against it.
- If you have your consent
- When there is an urgent risk to the life and body of a person and there is a legitimate reason that the information subject can not be consented

5. Viewing and Correcting of Personal Information , User Generated Content
- You can request to view and correct registered information at any time. We will contact the person in charge of personal information management by phone or e-mail, and we will take necessary action.
- In addition to the information described above, you can set your profile information (such as your profile picture and greetings, the text you see in your status message) to make it visible to others on your service who you are. You can also create "user-generated content," such as text and photo information, and share this user-generated content with others. Users can choose whom and how much to share their own content by sending a message (or when creating content) by selecting recipients of user-generated content.
- Please note that profile information or user-generated content that a user shares with other users may be copied, stored, or spread by the recipient due to the nature of the digital data and may be disclosed by an unintended third party. The Company recommends that users pay close attention when creating and sharing their personal information and content with others.

6. Destruction of personal information
When the purpose of collecting and using personal information is achieved, we will destroy it without delay.
- Act on consumer protection in e-commerce
- Records on contract or withdrawal of subscription: 5 years
- Record of payment and goods supply: 5 years
- Records of consumer complaints or disputes: 3 years

However, If the item is classified as [optional information] among "3. the items of personal information to be collected", and if it is preserved for 1 year,
- If you have collected records according to [optional Information] after leaving your account (in-app billing, participation in events, recording of counseling through customer center)
- Fraudulent use of services

In addition, the company's services are separated and managed by members who do not use the service for one year according to the 'expiration of personal information period'.

7. User's rights and how to exercise them
If you request correction of errors in your personal information, we will not use or provide the personal information until we have completed the correction.
Also, if wrong personal information has already been provided to a third party, we will notify the third party without delay and correct the processing result.
Company will process personal information that has been terminated or deleted at the request of the user or legal representative in accordance with the procedures specified in the "Period of Retention and Use of Personal Information Collected by Company" and is prohibited from being viewed or accessed for any other purpose.

8. Company's Efforts to Protect Personal Information
- We will do our best to manage your personal information securely. We will encrypt your personal information in order to protect your personal information beyond the level required by the Information and Communications Network Act and the Personal Information Protection Act.
- In order to prevent leakage or damage of member's personal information by hacking or computer virus We are installing the system in an area where access from outside is controlled.
- We are backing up the data from time to time for the damage of personal information and using the latest vaccine program to prevent leakage or damage of the users' personal information or data.
- We send and receive personal information over the network through encrypted communication.
- We keep the personal information handler to a minimum. Minimize the number of employees handling personal information, and reduce the possibility of leakage of personal information by separating the internal network from the external Internet network for employees' PCs that can download personal information from the personal information processing system.

9. civil complaint Service about Personal Information.
In order to protect customer's personal information and to deal with complaints related to personal information, the company appoints the related department and personal information manager as follows.

Customer Service
Department : Operations Team
Email :

10. Duty to notify before revision
If there is any addition, deletion or modification of the contents of this Privacy Policy, we will notify you through 'Notice' at least 7 days before the revision.
However, if significant changes are made to the user's rights, such as the items of personal information to be collected, the purpose of use, etc., at least 30 days before notice, and if necessary, the user's consen

Announcement date : September 06, 2019.